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Visitor Co-ordinator

Ashley Court

From £10.82ph, £21,099 pro rata (initial 3 month contract) pa

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We are looking for an exceptional individual to join us as Visitor Co-ordinator on a full time basis (37.5 hours per week, working flexibly over all 7 days) on an initial 3 month contract. We anticipate that working hours will lie between 0830 and 1830, to suit the wishes of the home residents.  This is a vital role within our Ashley Court home in Morningside, Edinburgh and the successful candidate will have strong skills in a people facing environment where good customer service and co-ordination skills are essential. The post will be working within the nursing home, acting as first point of contact, arranging and recording all visits to the home and maintaining a professional, safe visiting process.

Background

Since 1985, Randolph Hill Nursing Homes have had an enviable reputation for quality care provision. We are large enough to be able to provide great support, whilst small enough to avoid becoming overly bureaucratic and make decisions to fit every circumstance. We have a low staff turnover with 7 high performing nursing homes each offering long and short-term care to those with particular medical needs, especially frail elderly people. Each home’s philosophy is to provide competent, skilled and empathetic individual care.  The company is committed to future expansion, therefore each unit operates on a professional business basis, maintaining budgeted profit margins. Our homes are well run, attaining positive grades with the Care Inspectorate. Randolph Hill are committed to quality and look for like-minded people to support us achieving our objectives.

Key Benefits

  • Competitive Rate of Pay
  • Fantastic opportunity to make a real difference working in a great nursing home
  • Work for an organisation with an excellent reputation
  • Friendly and supportive team

Job Purpose

To ensure that residents and their families have a safe and meaningful visiting experience.

Main Responsibilities

Managing bookings and appointments for visits

Welcoming visitors

Assisting visitors with lateral flow testing hand hygiene and using protective equipment

Carrying out simple cleaning of surfaces in residents’ rooms or visiting area before and after each visit

Escorting visitors to and from resident rooms or visiting areas

Reporting any concerns about visitor compliance with infection prevention and control procedures

Reporting any positive test results

Knowledge, Skills and Experience

Good communication skills both verbal and written

Helpful manner, positive attitude and pleasing appearance

Good organisational skills

Basic admin and computer skills

Some experience of working in a public facing role

Knowledge of caring for older people would be an advantage

 

Please apply with full CV to our Recruitment Manager, Owen Edwards –  owene@randolphhill.com or directly on 07786 651500. All enquiries will be treated in the strictest confidence.

 

Apply Now

33 Craighouse Terrace, Morningside, Edinburgh, EH10 5LH

0131 447 2345

Visitor Co-ordinator

Ashley Court

From £10.82ph, £21,099 pro rata (initial 3 month contract) pa

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