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Covid 19 Information
Keeping Our Homes Safe

Throughout the pandemic, our staff and management teams have worked tirelessly to make sure that our homes are safe, comfortable and happy places to live.

The safety and wellbeing of residents, staff, and visiting friends and family has been a priority throughout the pandemic, and we have a number of measures in place to make our homes as safe as they can be.

Just as we have done since the start of the pandemic, we continue to follow and implement the guidance that comes from Scottish Government, the NHS, and Health Protection Scotland.

Safety Measures

Hand hygiene is crucial in stopping the spread of the virus, and each of our homes has had a hand washing station installed at the entrance, for everyone to use as they arrive at the home.

We have a programme of regular testing in place for staff, and encourage all visitors to take lateral flow tests (“rapid testing”) before each visit to the home.  This applies to professional as well as family visitors.

Throughout the pandemic we have had a good supply of Personal Protective Equipment (PPE), and this continues.  Our staff follow all current guidance on infection prevention and control, and the use of PPE.

In addition to our normal cleaning regimes, we have introduced extra cleaning schedules for our housekeeping teams, using products that are effective against coronavirus.

All new residents are tested for Coronavirus before they move into the home, and are not generally required to isolate unless they have been in contact e.g. in hospital, with others with a positive Covid-19 result. In this case, new residents would be required to isolate for 10 days.  During this time, staff support them to settle in and feel at home, and make sure that they don’t feel alone.

Each home has a plan in place in case of a suspected case, to limit the risk of the infection spreading inside the home, or to the outside community.

Each home has a visiting protocol and risk assessment, to support safe visiting.

Our management teams work closely with the local Health Protections teams.


The vaccination programme has been well received in all of our homes, with virtually all of our residents and more than three-quarters of our staff being vaccinated.  We will continue to support and encourage all residents and staff to be vaccinated.

Visiting Opportunities

We know how important contact with family and friends is to the physical and mental wellbeing of our residents, and how hard the pandemic period has been as this has meant being apart for long periods of time.

Generally, at this time, residents are allowed as many visits from all the people they would wish. To keep residents, staff and visitors safe, we encourage all visitors to take a lateral flow test before each visit, and to strictly follow the guidance on hand washing and wearing a mask whilst in the home.  Whilst mask wearing is no longer necessary when visiting the resident in their room you should continue to wear a face covering when walking through the home or visiting in communal areas.

As Covid remains an ongoing risk, Public Health may advise that general visiting is paused if there is an outbreak within the home.

Throughout the pandemic, essential visits as residents approach the end of life have been maintained, and this continues to be the case.  Where Government guidance has allowed, wellbeing visits have also been made available, where residents or families have had specific needs for additional visiting arrangements.

In line with Scottish Government guidance, each resident has a named visitor who is welcome to visit even under outbreak conditions, unless we are instructed by Public Health to pause this for short periods. A reminder that, under the guidance from Scottish Government, the named visitor needs to be able to show evidence of Covid vaccination.

Staying in Touch and Staying Busy

Where visiting is more limited than in normal times, our staff teams have recognised how important it is to stay in touch in other ways.  All of our homes have been provided with extra digital equipment to enable the staff to help residents stay in touch through video calls.

Our enthusiastic activity coordinators have found new ways to keep residents active during the pandemic whilst following social distancing guidelines. From garden entertainment to individual craft-making in small groups or one-to-one, our activity schedule may look a little different, but it is still focused around person-centred care to keep residents’ lives interesting and fun.

Example activity planner

Moving In

Despite all of the challenges a pandemic presents, we are still happy to welcome new residents to our homes, and this can be managed safely.  Please contact the manager of the home with any enquiries, or to arrange a ‘virtual’ tour of the home.

When someone makes the decision to move into the home, safe visiting can begin on their first day.  Following discussion with the manager, a designated visitor (following our safe visiting protocol), can accompany the new resident, to help them to settle in to their new home.

Read our latest Covid updates