Fidra House meets National Care Standards.
The standards are based on a set of principles that reflect your rights as a citizen such as dignity, choice and privacy. They describe what you can expect from the service provider.
We are delighted that Randolph Hill Nursing Homes Group meets the requirements set down by the Care Inspectorate, the Social Care and Social Work Improvement Scotland (SCSWIS), standards.
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The rooms are always clean and fresh. Also, the care that goes into each resident looking so well looked after – hair lovely, well-dressed and cared for. Every visit, I leave with a smile.
Granddaughter of Resident, Fidra House
Many thanks for looking after mum. A special thank you to everyone up in Craig Suite for their very professional nursing care over the past two years. Such a loving, homely atmosphere and I was always made very welcome.
Luisa, Daughter of Resident, Fidra House
Before going to Fidra, she lived on her own from visiting Carers but was obviously depressed. Fidra care and staff have brought her back to life again.
Nephew of Resident, Fidra House
Meals are excellent and a good variety. I would not hesitate to recommend Fidra.
John, Son of Resident, Fidra House
There is always a nice atmosphere in the home and we know Dad was very happy. You have given us some lovely memories, of happy times we shared with Dad – the garden party and the street party being two of them.
We would especially like to thank the lovely staff in Craig Suite, who looked after Dad at all times with good humour, kindness, respect and obvious affection. Dad was certainly very fond of them all too. We would like to mention every one of them because each one contributed their own special talent to his care, especially in his final days, and made sure that he died peacefully and comfortably.
We are also grateful for the support which we received during this difficult time.
Mary and Anne, Daughters of Resident, Fidra House
How very grateful we are to you for looking after our dear mother, so caringly over the last three years of her life. It was a joy to see her so very happy and secure in your company. In her time with you she became free from the woes that had previously beset her during her failing years.
You do the most important of jobs, balancing professionalism with compassion. Your warm and respectful regard for those in your care does you great credit.
Mary, Daughter of Resident, Fidra House
Thank you so much for all of the kindness and care you showed my mum. You were a blessing to her and me, and it was good to have her nearer.
Shiona, Daughter of Resident, Fidra House