Muirfield meets National Care Standards.
The standards are based on a set of principles that reflect your rights as a citizen such as dignity, choice and privacy. They describe what you can expect from the service provider.
We are delighted that Randolph Hill Nursing Homes Group meets the requirements set down by the Care Inspectorate, the Social Care and Social Work Improvement Scotland (SCSWIS), standards.
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Just a short note to say thank you so much, to all of you, for looking after my father, and making his last months more comfortable.
Joanna, Daughter of Resident, Muirfield
I am so thankful for the wonderful support, particularly during the last couple of days of mum’s life when the staff were so attentive – not only to mum’s needs but ours as a family – always ensuring we were kept informed and included in her care. We were remembered at meal times and had a constant supply of hot drinks, which was so thoughtful.
It was wonderful, that whilst we had been worried mum might suffer, the staff ensured she was kept comfortable through this difficult time. It has certainly made me more aware of the extra effort made to ensure that what could be a harrowing time was easier to cope with.
Morag, Daughter of Resident, Muirfield
Thank you for the care you gave my brother. Although we were only able to visit a couple of times, we saw the care he was given. My sister-in-law, sent us the newsletter so we were able to keep up with events and pictures.
Georgina, Sister of Resident, Muirfield
We would like to thank all the staff for their support during my mother’s stay, particularly near the end of her life when we felt so welcomed and free to spend as much time as we wished with her. The staff showed compassion and patience when mum was restless, and when it was difficult to care for her. We felt so glad that she was well looked after and loved by the staff.
Betty’s Family, Muirfield
The accommodation is well planned and spacious and there is a wide range of activities and outings available.
Anne, Wife of Resident, Muirfield
The staff have an excellent rapport with the residents and take a real interest in their welfare.
Cousin of Resident, Muirfield
Lovely welcoming home. Staff take good care of my mum and I know she is safe and very happy there.
Daughter of Resident, Muirfield
Thank you for the excellent care given to my auntie. I got to visit her often at the home, and she had settled in so well. I was glad she was so near me, so I could return her past kindness to me – she was like a second mother to me.
Nephew of Resident, Muirfield
I couldn’t rate the care home highly enough.
Robert, Husband of Resident, Muirfield