The experience, professionalism and dedication of our staff provide our residents with the highest standards of individual care and support.
Randolph Hill Dunblane is managed by Pauline Wilson
Pauline been employed by Randolph Hill for 16 years, and during which time has progressed from staff nurse, and senior roles, to her current position as manager. With a BSc Nursing qualification, she has also recently completed SVQ 4 in Health & Social Care. Pauline has a fantastic team of registered nurses and skilled care staff who deliver high levels of person-centred care. Together with dedicated ancillary staff, they ensure that residents are at the core of everything they do, and their aim is to enable residents to enjoy the later stage of their lives to the full.
At Randolph Hill, Dunblane, our registered nurses and care workers are on duty 24 hours a day, giving peace of mind to our residents and their families. Together with managerial, administrative, domestic, kitchen and ancillary staff, we form a strong professional unit and a family atmosphere.
We get to know each resident and treat them with kindness, compassion, affection and above all, respect and aim to make every day full of fun and fulfilling.
Randolph Hill, Dunblane meets National Care Standards, see our inspection report and this is in many ways due to the outstanding commitment and performance of our staff; many have worked here for a number of years. Each resident is assigned a named nurse and key worker to ensure that individuals feel cared for. We also find thst a single point of contact is helpful for families who want to know how their relative is faring or discuss any aspects of their care.
ALL ABOUT RANDOLPH HILL, DUNBLANE
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Thank you for the loving care and kindness that mum received. We would especially like to thank everyone who cared for mum in the final weeks of her life, and the way that we were always made to feel included and never in the way.
Elizabeth and Jane, Daughters of Resident, Randolph Hill, Dunblane
Thank you for the amazing way you cared for my mum. You just couldn’t do enough for her, and it was so comforting to know that she was surrounded by such lovely people.
Christine, Daughter of Resident, Randolph Hill, Dunblane
We have found the staff to be very proactive and attentive in relation to Mum’s personal needs. The home has a lovely garden area for better weather and also provides various activities and entertainment for the residents.
Daughter of Resident, Randolph Hill, Dunblane
Randolph Hill ensures that people are the focus of everything that they do. My Mum has enjoyed making new friends and learning some new interests.
Elaine, Daughter of Resident, Randolph Hill, Dunblane
We wanted to tell you what a great job the nurses and carers did for Gran.
Gran had her nails painted for the first time (at the age of 95!), and was delighted to show them to us. All the girls were brilliant with Gran, and the nurses we met were wonderful.
Our countless questions were answered in a way that showed they knew Gran well and gave us the facts in a considerate way that showed they cared. They were always there when it mattered, and couldn’t have done more for us. For that we will always be grateful.
Granddaughter of Resident, Randolph Hill, Dunblane
Activity staff bring a welcome dimension both for those spending most of their time in the home and for those who can enjoy day trips out.
Jenni, Daughter of Resident, Randolph Hill, Dunblane
From the outset the staff made my father feel very much at home. He enjoyed the evening music sessions, occasional trips out and other activities. Throughout the whole of his stay the staff were unfailingly patient, empathetic and responsive to his changing needs.
I think I can speak for all the family in saying that his last few years could not have been spent in a better place, and he could not have been better looked after.
I am more than happy to acknowledge the superlative levels of care which I and the rest of the family always observed at Randolph Hill, and which my father had the benefit of, at the time of his life when he most needed it.
Son of Resident, Randolph Hill, Dunblane
Staff treated mum with care and patience way beyond what could be called routine. It would be wrong to name people – there were quite a few and probably others that we did not see! We appreciate the standard of care, they were a credit to you.